We work with customers of all sizes across the UK. Our clients range from large manufacturers through to SMEs and we have particular experience in working with hotels, restaurants and pubs. We also specialise in public sector organisations such as schools, councils and the NHS as well as shops and offices.
Our company was created in 1997 because we were frustrated with the one-size-fits-all approach of well-known national washroom services providers. We knew we could do things differently. Our annual growth is a testament to our successful mix of experience, flexibility, personal service and value for money.
When we say personal we mean personal. Our team is committed to getting to know all our customers so we can provide the right products and services and deliver value for money. We work at the times that suit you. By choosing Dame, you’ll never have to deal with a large and impersonal call centre again.
We are proud to have signed up to The Living Wage/Citizens UK and have always paid more than the NMW as we believe people deserve a realistic wage. The Living Wage is an example of communities, business, campaigners and faith groups coming together to find practical, non-statutory means to address working poverty and strengthen families. That’s why we’re delighted o be accredited by the Living Wage charity and display the Living Wage Employer mark.
Bullying and harassment are costly for in terms of time, money and stress. An unhealthy workplace culture can lead to high levels of absence and staff turnover, not to mention low productivity and staff morale. It can also damage the reputation of a business and make it hard to recruit and retain new talent. We promote dignity and respect in the workplace by encouraging our staff’s input and suggestions, and then acting upon them. As a result our people feel included and valued and are more likely to be productive and loyal to our business. It’s also easy to overlook the importance of language. We always try to show sensitivity in the way we speak to others to help tackle prejudice and stereotyping and build positive workplace relationships.
If you pay promptly, then everyone benefits. Suppliers get their money and the customer could receive more favourable pricing or service. We follow the Prompt Payment Code (PPC) that sets standards for payment practices and best practice and is administered by the Chartered Institute of Credit Management. This involves paying:
Compliance with the principles of the Code is monitored and enforced by the Prompt Payment Code Compliance Board. The Code covers prompt payment, as well as wider payment procedures. We also keep our employees ‘in the loop’ about new businesses or businesses folding or relocating. By keeping them informed we ensure they feel secure about their future.
As an employer we recognise that:
As an employer we aim to show a positive and enabling attitude to employees and job applicants with mental health issues. This includes positive statements in our recruitment literature.
